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Powder coated aluminium frames can lose their painted finish if not cleaned regularly.

To preserve the powder coated finish of your external window and door frames, regularly wash with mild detergent and clean water. If the product is exposed to a high level of contaminants, such as salt air or industrial pollutants, a thorough cleaning should take place at least every three months.

Keep tracks free from dirt and grit and ensure that weepholes are unobstructed and clear to allow maximum drainage.

To properly clean tracks check out our handy video:

Refer to our Maintenance Guide for further guidance.

The Interactive Guide will appear below.

EnvironmentCleaning FrequencyNotes
Rural/Suburban EnvironmentsMaximum period between cleaning is 6 months.Over time, dirt and various materials will come into contact with your frames. Maintenance will help to prevent gradual deterioration and corrosion.
Coastal/River/Pool/Industrial EnvironmentMaximum period between cleaning is 3 months.

Hardware should be cleaned very month.

Windows & doors within 8km of the coastline, rivers or within close proximity to swimming pools or industrial environments have a higher risk of corrosion.
Extreme Conditions (eg: heavy industry, quarries etc)Maximum period between cleaning is monthlyExposure to heavy grime deposits and atmospheric pollution, eg sulphur compounds or salts, will quickly corrode your frames and cause visible deterioration if maintenance isn’t carried out regularly.

Refer to our Maintenance Guide for further guidance.

Window and door hardware are moving parts so require regular maintenance so they can function correctly. Maintaining your hardware with care is very simple and will prevent any serious issues in the future.

Things to note:

Refer to our Maintenance Guide for further guidance.

Just like your frames, it is important to maintain your glass like other fixtures throughout your home. Regular glass cleaning will reduce the chance of potential issues occurring in the future.

To clean standard glass, simply wipe surface with a diluted solution of methylated spirits on a damp cloth, then polish the surface with a lint free cloth. Proprietary glass cleaners are not recommended as some of them can cause damage to the interlaying membrane of laminated glass. Importantly ensure that all cleaning cloths are free of abrasive substances.

Avoid causing extreme temperature changes, as this may lead to the glass incurring a thermal fracture. For example do not splash hot water on cold glass or vice versa and where possible prevent the situation whereby half a glass panel may be shaded while the remaining proportion is exposed to direct solar radiation.

You can read more about Thermal Fracture or Thermal Stress on the Australian Glass & Glazing Association (AGGA) website.

Refer to our Maintenance Guide for full glass cleaning instructions.

Special care needs to be taken when cleaning high performance glass such as Low E. (Comfortplus, Smart Glass and Sunergy are brand names of Low E glass). These glass products have a very thin coating on the interior glass surface. This hard, durable coating gives the glass improved thermal insulation and solar control performance compared to ordinary clear glass. The coated surface of high performance glass requires alternative cleaning methods to normal glass.

The cleaning of any laminated glass requires special care. Due to the manufacturing process, the glass may have ‘pickup’ on its surface. Pickup is very small deposits of glass particles which are fused to the glass surface. It is important to employ a cleaning method that won’t dislodge these particles such as cleaning with a soft cloth.

Refer to our Maintenance Guide for Specialised Glass cleaning instructions.