Jason Windows

Cleaning & Maintenance

Your home is one of the biggest investments you will ever make so we want to ensure that you’ll get the most out of your investment in years to come. Every fixture of your home needs ongoing maintenance in one form or another with your windows and doors being no different.

Regular preventative maintenance of your windows and doors can help to avoid problems in the future.

Preventative Maintenance & Cleaning

Powder coated aluminium frames can lose their painted finish if not cleaned regularly. To preserve the powder coated finish of your external window and door frames, regularly wash with mild detergent and clean water. If the product is exposed to a high …

Are Your Windows Or Doors Leaking?

The Interactive Guide will appear below.

How Often Should I Clean my frames?

Environment Cleaning Frequency Notes Rural/Suburban Environments Maximum period between cleaning is 6 months. Over time, dirt and various materials will come into contact with your frames. Maintenance will help to prevent gradual deterioration and corr …


Window and door hardware are moving parts so require regular maintenance so they can function correctly. Maintaining your hardware with care is very simple and will prevent any serious issues in the future. Things to note: Locks, catches and rollers sh …

Glass Cleaning

Just like your frames, it is important to maintain your glass like other fixtures throughout your home. Regular glass cleaning will reduce the chance of potential issues occurring in the future. To clean standard glass, simply wipe surface with a dilut …

Specialised Glass

Special care needs to be taken when cleaning high performance glass such as Low E. (Comfortplus, Smart Glass and Sunergy are brand names of Low E glass). These glass products have a very thin coating on the interior glass surface. This hard, durable co …

Common Causes of Window Leaks and Door Leaks

Are you worried your windows or doors are leaking? Window leaks and door leaks may be caused by an issue with window installation or home design, as a result of extreme weather conditions or insufficient cleaning and maintenance. Let’s take a closer lo …

How To Diagnose and Replace a Broken Boltlock Snib

A broken boltlock snib could be a sign of an underlying issue with your sliding or stacking door, such as out of alignment rollers, loose keepers, or a problem with the lock body. We asked our friendly service team for some advice if this is happening …

Does Aluminium Rust? Managing Aluminium Corrosion

Aluminium frames are well known for being strong, reliable and corrosion resistant. While Aluminium is certainly more resistant than most metals when it comes to corrosion, if not maintained regularly, the risk of corrosion can increase. Research on Al …

Get The Drop On Window Condensation

Simple ways to prevent window condensation in your home. You know the scene. Tim and Lex stranded as their breathing starts to quicken, the car windows begin to fog, and T-Rex attacks. Rose’s hand sliding down the steamy window in Titanic. Or when Uma …



External window and door frames should be regularly washed with mild detergent and clean water. If the product is exposed to a high level of contaminants, such as salt air or industrial pollutants, a thorough cleaning should take place at least every three months.

Keep tracks free from dirt and grit and ensure that weepholes are unobstructed and clear to allow maximum drainage.

View our information sheet on Aluminium Corrosion


Keep locks and catches clean, unobstructed and free from any other interference which may detract from their efficient operations. Rollers will either be pre greased or be of an axle design which do not require lubrication, however it is important that the tracks in which they function are kept clean and free from obstruction. (Note: Built up pet hairs in sliding door tracks are one of the biggest causes for damaged rollers).


To clean, simply wipe surface with a diluted solution of methylated spirits on a damp cloth, then polish the surface with a lint free cloth. Proprietary glass cleaners are not recommended as some of them can cause damage to the interlaying membrane of laminated glass. Importantly ensure that all cleaning cloths are free of abrasive substances.

Avoid causing extreme temperature changes, as this may lead to the glass incurring a thermal fracture. I.e.: Do not splash hot water on cold glass or vice versa and where possible prevent the situation whereby half a glass panel may be shaded while the remaining proportion is exposed to direct solar radiation.


Your new Jason window and door frames come with our 10 year structural warranty and 2 year moving parts warranty for all hardware. However, like everything, windows and doors need regular care and maintenance to maintain the performance and life of these products.

Our aluminium and glass experts have put together a set of guidelines to ensure you will get the most out of your Jason Windows products for years to come.

Please ensure you clean and maintain your Jason windows products in accordance with the information and guidelines provided to maintain your warranty on the powder coat finish.

The full Maintenance Guide can be downloaded here.


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