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Cleaning Frequency

The frequency of cleaning your windows, doors, security screens, and hardware depends on the environment around your home. Consider the following guidelines:

Rural/Suburban Environments

  • Recommended cleaning every 3 months. Maximum period between cleaning is 6 months.

Over time, dirt and various materials will come into contact with your frames. Maintenance will help to prevent gradual deterioration and corrosion.

Isometric illustration of a house set in a rural / residential location indicating that window and door frames should be cleaned 3 monthly.

Coastal/River/Pool/Industrial Environments

  • Monthly cleaning is advisable. Maximum period between cleaning is 3 months, 1 month for hardware.

Windows & doors within 8km of the coastline, rivers, within close proximity to swimming pools or industrial environments, or under continual exposure to sprinklers have a higher risk of corrosion.

Houses with pools should have the windows cleaned every month.

Extreme (heavy industrial areas, quarries etc)

  • Maximum period between cleaning is monthly.

Exposure to heavy grime deposit and atmospheric pollution, e.g. sulphur compounds or salts, will quickly corrode your frames and cause visible deterioration if maintenance isn’t carried out regularly.

Houses near heavy industrial areas should have the windows cleaned weekly.

Prevent Thermal Fracture

Thermal fracture occurs when glass is exposed to extreme temperature changes causing a fracture within the glass that can lead to further cracking. To help prevent thermal fractures in your glass, follow these guidelines:

  • Avoid cleaning glass when it’s fully exposed to sunlight. Wait until the glass is cool to the touch.
  • Refrain from washing glass on extremely hot or cold days. Also, prevent sudden temperature changes (e.g. pouring hot water over cold glass, or cold water over hot glass).
  • Don’t store objects or materials in contact with the glass while in direct sunlight.
  • Thermal stress breakage can happen when glass is tinted. If you are considering applying aftermarket tint to your windows, choose an accredited tinter aligned with the Window Film Association. Verify that their product warranty covers the glass once the tint is applied (www.wfaanz.org.au).
This window has a "thermal fracture" crack in it, caused by the application of an aftermarket tint.
An example of thermal fracture

Cleaning & Preventative Maintenance

How to Clean Standard Glass

Learn how to clean standard glass on your Jason doors and windows

How to Clean Low-E Glass

Learn how to clean Low-E glass on your Jason doors and windows

How to Clean Window and Door Tracks

Learn how to clean your Jason window and door tracks without causing damage

How to Clean Hardware

Learn how to clean your handles, catches, rollers and door hinges.

How to Clean Low-E Glass with Acetone

Learn how to use Acetone to clean Low-E glass on your Jason doors and windows

How to Remove Sliding Window Flyscreens

How to remove your Jason residential sliding window flyscreen for cleaning

How to Remove Awning Window Flyscreens

How to remove your Jason residential awning window flyscreen for cleaning. If the flyscreen clips are not positioned correctly, they can break. Watch the Remove Awning Flyscreen without Breaking Clips video first.

How to Remove Window Sashes

How to remove the sash on your Jason residential sliding window for cleaning

Cleaning and Maintenance Guide

Our aluminium and glass experts have put together a set of guidelines to ensure you get the most out of your Jason Windows products for years to come.

Please ensure you clean and maintain your Jason Windows products in  accordance with the information in this guide to maintain your warranty on the powder-coat finish.

Cleaning and Maintenance brochure opened to the 'How to Clean Standard Glass' page

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Pre-Winter Checklist

Just like your gutters, it is important to check your window and door frames are clear from debris like dirt and leaf litter, and that your weep holes are not blocked.

Weep holes are small drainage holes in your window and door tracks

Are your Windows Leaking?

Please use this self-guided tool to identify where the leak is coming from and take a photo or video to help our service team diagnose the problem.

Water pooling on the floor and window frames

Additional Resources

We’re committed to providing you with all the tools you need for a smooth and efficient maintenance experience.