The whole experience was exceptional. We had been living with broken doors for 4 years, I should have contacted you a long time ago. Booking was effortless, Mark the installer was punctual, friendly, exceptionally neat and tidy, well organised and resolved all the issues in a timely manner. The price was great value and the whole experience was a great reflection on the management at Jason Windows. Well done on recognising you had an issue with a product, finding a solution and rectifying it.
From my point of view the way Jason’s has dealt with the issue has elevated my opinion of the company. It was an inspiring resolution from a company that values its customers and its reputation. Well done!
Speedy and competent and also fixed up a screen sliding door that was not part of the service call and I offered to pay but this was declined. I have had Jason windows out before and always great service and the aim is not about maximising they dollars but customer service and satisfaction comes first
Mick completed the work efficiently and did not leave until he was happy that I was able to slide the door easily. As an older person I appreciated his concern.
Kelvin was kind, explained what the problem was, fixed it quickly and gave me care advice in a non-condescending way
Every experience I’ve had has been great from the office to the workers that fix the doors I already tell people about the good service from Jason windows.
Everything – the quote (better price than bigger door installation companies), discussions about what we needed and amending the quote along the way, the gentlemen who installed the doors were professional, personable and cleaned up!, then the finish is superb and has exceeded my expectations. We have an old 1930s house so installing anything is a challenge but the doors look like they have always been there. Thank you!
We found that the quality in the frames and mesh were very well made the staff were really helpful explaining things to us. Customer service was excellent in explaining what was available in store with many choices to choose from.
Everything was wonderful from the quick quote to the install of the security screen. Fantastic product! I can not fault a single thing throughout the whole process.
The service is the best!!! Kyllee and Colleen were exceptional. They went out of there way to make sure everything went smoothly and it did. I was most impressed. Their communication skills are exceptional and questions were answered quickly.
Communication was excellent from West Coast Window Installations, the job was professionally done and their clean work ethic. The old frame and rubbish was picked up on the same day and the trades people were very friendly. Kylee was amazing and helped us out right to end and was so friendly. Extremely happy with every aspect of the work they did.