Skip to Content Skip to Navigation Skip to Mobile Navigation

Cleaning and Maintenance Guide

Our aluminium and glass experts have put together a set of guidelines to ensure you get the most out of your Jason Windows products for years to come.

Please ensure you clean and maintain your Jason Windows products in  accordance with the information in this guide to maintain your warranty on the powder-coat finish.

Maintenance Guide opened to the 'How to clean standard glass' page.

Cleaning Videos

Cleaning Window and Door Tracks

Dirt and pet hair can build up in your window and door tracks, damaging and wearing down your rollers quickly. Clean the tracks regularly to help keep your Jason windows and doors in good working condition.

Cleaning Hardware

It’s important to keep your door and window hardware well maintained and in working order. Hardware includes handles, catches, rollers and door hinges.

Cleaning Standard Glass

Some cleaning products and tools can damage your glass. Ensure you follow these instructions when cleaning your Jason glass.

Cleaning Low-E Glass

Extra care should be taken when cleaning Low-E  glass types. Low-E has a thin coating on the interior glass surface that requires alternative cleaning methods than standard glass cleaning.

Cleaning Frequency

Over time, dirt and other foreign materials will come into contact with your frames. Maintenance will help to prevent gradual deterioration and corrosion.

  • Recommended cleaning: every three months
  • Maximum period between cleaning: six months

Windows and doors within 8km of the coastline or rivers, or within close proximity to swimming pools or industrial environments, have a higher risk of corrosion.

  • Monthly cleaning is advisable
  • Maximum period between cleaning is three months for frames and one month for hardware

Exposure to heavy grime deposit and atmospheric pollution such as sulphur compounds or salts will quickly corrode your frames and cause visible deterioration if maintenance isn’t carried out regularly.

  • Recommended maximum period between cleaning is monthly

Frequently Asked Questions

Our security screens should not be removed for cleaning purposes. There are multiple ways to clean your screens without compromising security.

Sliding screen windows can usually be hosed down from the outside. However, if you require a more thorough clean, the sliding window can be removed in order to gain access to the inside of the security screen. See below for an instructional video on how to remove the window.

For awning windows, wind your window out fully and use the open gap to gain access to the inside of the security screen.

Best option when security screens are installed How to Remove Window Sash for Cleaning

We recommend you clean your flyscreens at least once a year. Regular cleaning will ensure your screens stay in good working order for years to come. On the top of your flyscreen, there should be a fly tab which you can use to pull out the screen so you can give it a thorough clean.

Our service team have put together a range of videos to show you how to remove your flyscreens or flydoors for easy cleaning of:

  • Sliding Windows
  • Awning Windows
  • Sliding Flydoors

All these videos are available under the DIY Maintenance Videos section

The Australian Window Association recommends that you clean windows using a non-abrasive pH neutral detergent solution.

Ammonia-based and alcohol-based glass cleaners are not recommended due to the streaky residue they can leave behind. Some branded glass cleaning solutions can cause damage to speciality glass such as laminated, tinted and coated glass such as Low-E glass.

The safest option for cleaning standard glass is to follow this simple solution:

  • Mix 200mL of distilled white vinegar with 1.5Lt of clean warm water
  • Dip a non-abrasive damp cloth into the solution, thoroughly squeeze it out and then wipe the glass all over
  • Using a separate soft lint-free cloth, polish the glass surface
  • Repeat the process on the other side of the glass

Refer to our Cleaning & Maintenance guide for complete cleaning instructions and recommended solutions for:

  • Aluminium Framed Windows and Doors
  • Locks, Catches and Rollers
  • Paint Spots
  • High-Performance Glass (Low-E, Laminated)

Regular cleaning and maintenance can greatly minimise the risk of salt damage and corrosion caused by swimming pools and coastal environments

How To Prevent Thermal Fracture

Thermal fracture occurs when glass is exposed to extreme temperature changes. The fracture within the glass can lead to further cracking. Here’s how to prevent this occurring:

  • Never clean glass when it is exposed to the sun. Start cleaning when the glass is cool to touch and not in direct sunlight or extreme heat conditions.
  • Don’t wash on very hot or cold days, and avoid severe heat changes being inflicted on your glass such as hot water being poured on cold glass, or cold water being poured on hot glass.
  • Don’t store objects or materials in contact with the glass while in direct sunlight. For example, close-fitting blinds or curtains can significantly add to the risk of thermal fracture. Maintain a minimum 50-150mm space between the glass surface and blinds, and a gap of 50mm at the top and 25mm at the sill to ensure adequate ventilation.

Consistent exposure to water from sprinklers can increase the chances of corrosion of your frames. A subsoil watering system is a recommended alternative

More for you